Trade & Customs Manager

Short Description

On behalf of our client, H&M Group, global company of strong fashion brands and ventures, we are looking for motivated candidate for the position of Trade & Customs Manager.

• As a Trade & Customs Manager you will lead local customs and trade operations, ensuring compliance, efficiency, and alignment with global standards while driving continuous improvement.

Description

• Oversee daily import/export operations, including customs clearance, logistics formalities, and documentation for all international flows of goods (commercial and non-commercial).
• Implementing continuous improvements and optimisation of customs operations to ensure efficiency, quality and sustainability.
• Lead and develop the Trade and Customs Team, building a high-performing and engaged workforce.
• Manage local trade budgets and monitor import/export costs to ensure cost-effective operations.
• Collaborate with internal stakeholders such as Tax, Accounting, and Logistics to ensure compliance and smooth operations.
• Work closely with regional and central teams to align with global trade policies and standards.
• Coordinate and oversee customs brokers to ensure timely and accurate customs processes.
• Monitor key performance metrics and ensure alignment with global KPIs.
• Act as the key contact for customs authorities, ensuring full compliance with local and international regulations.
• Lead audits, investigations, and post-entry reviews, ensuring corrective actions are implemented when needed.

Requirements

• Minimum of 5 years of experience in customs operations and trade compliance in a senior role, ideally within freight forwarding or a customs brokerage environment
• Solid expertise in import/export processes, customs regulations, and international trade practices, as well as a good understanding of EU and international trade flows
• Experience in managing customs-related risks and ensuring compliance with local and international regulations
• High level of commercial and financial acumen, including experience in budget management and cost control
• Ability to collaborate across teams and manage external partners
• Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities
• Excellent communication skills and ability to work with stakeholders at different levels of seniority
• Full professional proficiency in English

Offer

• Staff discount card, usable on all our H&M Group brands in stores and online
• Our employees are included in our H&M Incentive Program – HIP
• Extensive training and onboarding program
• Meal allowances

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