Logistics Specialist

Short Description

On behalf of our client, Vičiūnai Group, a branch company of a leading seafood producer and distributor in Europe, we are looking for a motivated candidate who will successfully meet the requirements of the position: Logistics Specialist.

• Link to company: https://www.viciunaigroup.eu/en

Description

• Plan, coordinate, and execute purchase orders from the factory by forecasting demand, monitoring stock levels, and ensuring timely replenishment to support uninterrupted operations and optimal product availability;
• Manage the end-to-end sales order process, from receipt to delivery, ensure accuracy and completeness of documentation;
• Work with cross-functional questions to build an edificial supply chain;
• Coordinate with logistics and warehouse teams to ensure on-time fulfilment;
• Manage the movement of goods, materials, and resources within the ERP system;
• Analyze discrepancies between the company’s ERP system data and the data provided by the 3PL service provider, ensuring accuracy, completeness, and timely resolution of identified issues;
• Verify the collection, accuracy, and timely preparation of customer orders and outbound shipments at the 3PL provider’s facility, ensuring alignment with the company’s requirements and service standards;
• Resolve delivery to point issues in real time by monitoring online systems, coordinating with the 3PL provider;
• Provide timely and high-quality responses to customer inquiries via phone, email, and other channels, advise on product availability and delivery schedules;
• Coordinates the full claims management process (damage, loss, discrepancies, quality claims);
• Maintain and update customer and product databases;
• Provide headquarters with reports and analytics (e.g., bad BBD, customer service levels, etc.)

Requirements

• Minimum 2 years of relevant experience in logistics, supply chain, or customer service
• Preferred - Experience in a fast-paced, international environment
• Solid knowledge of logistics documentation and order-to-delivery workflows
• Understanding of import/export and transport coordination
• Preferred - Background knowledge of quality and safety standards in FMCG
• Advanced Microsoft Excel (pivot tables, lookups, reporting)
• Experience with ERP systems (Microsoft Dynamics 365 preferred)
• English: B2/C1 level, both spoken and written
• Detail-oriented and well-organized
• Proactive and problem-solving mindset
• Strong team player with a customer-focused attitude
• Able to multitask and handle operational pressure calmly