Trade & Customs Manager

Srem
Logistics, Warehousing and Transport
Flexible 5-10 Years Of Professional Experience
Short Description

On behalf of our client, H&M Group, global company of strong fashion brands and ventures, we are looking for motivated candidate for the position of Trade & Customs Manager.

  • As a Trade & Customs Manager you will lead local customs and trade operations, ensuring compliance, efficiency, and alignment with global standards while driving continuous improvement.

Description

  • Oversee daily import/export operations, including customs clearance, logistics formalities, and documentation for all international flows of goods (commercial and non-commercial).
  • Implementing continuous improvements and optimisation of customs operations to ensure efficiency, quality and sustainability.
  • Lead and develop the Trade and Customs Team, building a high-performing and engaged workforce.
  • Manage local trade budgets and monitor import/export costs to ensure cost-effective operations.
  • Collaborate with internal stakeholders such as Tax, Accounting, and Logistics to ensure compliance and smooth operations.
  • Work closely with regional and central teams to align with global trade policies and standards.
  • Coordinate and oversee customs brokers to ensure timely and accurate customs processes.
  • Monitor key performance metrics and ensure alignment with global KPIs.
  • Act as the key contact for customs authorities, ensuring full compliance with local and international regulations.
  • Lead audits, investigations, and post-entry reviews, ensuring corrective actions are implemented when needed.

Requirements

  • Minimum of 5 years of experience in customs operations and trade compliance in a senior role, ideally within freight forwarding or a customs brokerage environment
  • Solid expertise in import/export processes, customs regulations, and international trade practices, as well as a good understanding of EU and international trade flows
  • Experience in managing customs-related risks and ensuring compliance with local and international regulations
  • High level of commercial and financial acumen, including experience in budget management and cost control
  • Ability to collaborate across teams and manage external partners
  • Strong analytical, problem-solving, and decision-making skills, with the ability to manage multiple priorities
  • Excellent communication skills and ability to work with stakeholders at different levels of seniority
  • Full professional proficiency in English

Offer

  • Staff discount card, usable on all our H&M Group brands in stores and online
  • Our employees are included in our H&M Incentive Program – HIP
  • Extensive training and onboarding program
  • Meal allowances

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Trade & Customs Manager
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