HR Manager

Short Description

On behalf of our client, a modern studio specializing in online casino content production, Manpower Serbia is looking for an experienced candidate for the position of Head of HR.

Description

Role Purpose: Head of HR will be responsible for building and developing the company’s HR function end-to-end: from HR administration and recruitment to internal communications, benefits, and employee engagement.1. HR Administration & Compliance Management

• Establish and oversee the HR administration framework in line with labor legislation.
• Lead and supervise all employment lifecycle processes, including hiring, contractual changes, promotions, salary adjustments, disciplinary actions, and terminations.
• Ensure accurate maintenance and governance of employee records.
• Oversee onboarding and offboarding processes, ensuring structured integration and exit procedures.
• Ensure verification and compliance of all mandatory employment documentation.
• Monitor probation periods, key deadlines, and employment-related risk areas.

2. Recruitment & Talent Acquisition Management

• Design and execute a comprehensive talent acquisition strategy aligned with workforce planning and business expansion.
• Oversee the full recruitment lifecycle, ensuring efficiency and quality across sourcing, interviewing, and offer management.
• Lead recruitment performance management through defined KPIs.
• Develop and implement initiatives to increase qualified candidate inflow.
• Build strong partnerships with hiring managers to ensure effective selection and hiring decisions.
• Oversee both online and offline recruitment initiatives.

3. Internal Communications & Corporate Culture Management

• Develop and drive the internal communication strategy to ensure transparency and alignment across the organization.
• Lead employee engagement initiatives and oversee regular satisfaction surveys, translating insights into actionable plans.
• Foster a positive, high-performance culture aligned with company values.
• Oversee employee relations matters.
• Develop, implement, and continuously improve internal HR policies and procedures.

4. Compensation, Benefits & Employee Development Management

• Develop and oversee the company’s compensation and benefits strategy based on market benchmarking and internal equity principles.
• Manage relationships with external partners.
• Oversee benefits eligibility frameworks and policy compliance.
• Lead learning and development initiatives, ensuring structured programs for both soft and technical skills.
• Implement performance management and employee development frameworks that support retention and succession planning.

5. Administrative HR Processes Management

• Oversee allocation and control of corporate resources provided to employees (uniforms, access passes, parking permits, etc.)
• Ensure structured coordination between HR, operations, and external vendors in administrative processes.
• Establish governance standards to safeguard company assets and ensure operational efficiency.

Requirements

• Proven experience in a senior HR leadership role with ownership of the full HR function
• Excellent knowledge of labor legislation
• Experience in building, structuring, or scaling HR processes and systems
• Strong recruitment expertise, including high-volume/mass hiring management - is an advantage
• Excellent communication and conflict resolution skills, with the ability to partner with senior management
• Highly organized, autonomous, strategic, and results-oriented