Visa and Consular Officer
Drugo, Beograd
On-site 3-5 years of professional experience
Short Description
On behalf of our client, an embassy, we are looking for a candidate to successfully fulfill the position of Visa and Consular Officer.
Description
- Providing support to the Embassies Visa Service provider
- Responding to public queries received by the Embassy over telephone and email
- Providing excellent customer service at the Embassy’s public office
- Providing consular assistance to citizens and their families
- Assisting in processing emergency travel documents
- Working on the Embassy’s social media outreach for consular issues
- Providing support to the Consul/ Ex. Officer and undertaking other administrative and consular tasks as required
- Performing occasional translation and interpretation work
- Performing other duties as required from time to time and directed by the Ambassador and
- Deputy Head of Mission as necessary
Requirements
- Bachelor degree, preferably in disciplines such as: Humanities, Social Sciences, Law,
- Communications/Media Studies, Business Administration
- Previous professional experience in a customer facing role
- Excellent interpersonal skills, working in a team but also dealing effectively with people in external organisations
- Flexibility, efficiency and effectiveness showing strong organizational skills, attention to detail, able to work under pressure and to manage multiple tasks
- Solutions-oriented, and committed to delivering results, including by adapting approach if necessary
- Fully fluent in English
- Microsoft Office Suite (Outlook, Word, Excel)
- All applicants must have a permanent legal right to reside and work in Serbia
