Service Administrator

• Execute the delivery of high-quality service administration, for a defined CSO area, to the relevant field force stakeholders.
• Ensure that the relevant stakeholders are involved in a timely manner and with a high level of co-operation to drive satisfactory back-office administration
• Execute internal order management and follow up
• Execute end to end intercompany billing for Service Engineers borrowed from one market to another market by opening service orders
• Execute billing for Service Engineers towards customers
• Execute admin preparation for Customer Training Process
• Execute Service Contract management and follow up
• Execute service administration with consistent application of global standards, processes, local and legal requirements.
• Participate in the continuous improvement activities and implementation of best practices related to service administration
• Travel arrangement support for service engineers

• Business Administration or Finance background
• Minimum 2 years of administration experiences
• Highly proficient in spoken and written English
• Good computer skills (MS office, Outlook, …)
• Knowledge of SAP would be considered as an advantage
• Is great in numerical and analytical skills and can handle complex subjects
• Good organization and communication skills
• Loves working in dynamic and challenging environment
• Is passionate, business driven & client oriented
• Service Minded and good cooperation with other departments and colleagues
• Self-driven, independent personality
• Super User experience will be considered as an advantage