National Service Manager

• As National Service Manager Serbia, you will assume a vital leadership position at the forefront of the Service business within the Customer Center. This role is a cornerstone of the local management team, where you will lead an enthusiastic and talented cross-functional team.
• The primary focus will be on service operations throughout Serbia, ensuring that service offerings meet and exceed customer expectations.
• The overarching mission of the role is to drive sustainable and profitable growth by delivering exceptional customer experiences. This includes optimizing operations and developing innovative service strategies across the entire equipment portfolio. The position plays a key part in enhancing customer satisfaction and aligning operations with broader business objectives.
• You will report directly to the Regional Business Line Manager CTS SEE, collaborating with regional experts in areas such as sales, finance, and marketing. This role will empower your team and cultivate a culture of continuous improvement, innovation, and shared success.