Operations Coordinator

• Operational support of global content providers in the gaming sector as well as local brands from the CEE region. Includes setups, testing, forecasting, ordering, stock management and roll-out of products.
• Implementation of solutions for the distribution of physical gift cards and digital products in collaboration with content and sales partners in global markets
• Technical onboarding of new content partners
• Central interface for operational coordination between internal departments, epay country teams, content providers, and sales partners
• Close collaboration with the local CEE epay team
• Support for content provider-related projects
• Coordination of (external) card production, promotions, retailer approvals & rollouts
• Optimization of existing processes

• Technical setup and testing of new products
• Management of product and marketing assets
• Coordination of approval processes
• Maintenance of internal documentation
• Surveillance of essential processes to ensure smooth daily business such as card stock or PIN stock management

• 2 years of experience in operations, IT support, or customer-facing roles
• Strong IT affinity and customer support skills.
• Proactive, quick learner, detail-oriented, professional communication skills.
• Advanced English