EMEA Shared Services Centre Director

Prijavi seOn behalf of our client, an international company in agro-business, Manpower Serbia is seeking an experienced professional to take on the role of Shared Services Centre Director for the EMEA region. Job description 

• Lead the implementation of the Shared Services Operating model and target Finance processes (running on SAP S/4HANA) with the support of Migration Manager 
• Oversee centre physical setup: workspace planning, IT & infrastructure readiness, and overall logistics. 
• Drive recruitment, onboarding, and training of Shared Services Centre teams (c. 30 employees including 3 team leads for AR, AP, and Treasury) while creating an attractive working environment that attracts talents. 
• Supervise the transition of accounting processes from in-scope countries into the SSC, in close collaboration with the Migration Manager 
• Ensure adherence to the approved Shared Services transformation roadmap, business case, and alignment with Group Finance and Executive Management expectations. 
• Setup and monitor SSC KPIs (Productivity, Accuracy, Internal Customer Satisfaction, Compliance, Cost efficiency) and follow-up routines 
• The team of Senior General Accountants (GA) reports directly to the Shared Services Center Director
• Build trust-based relationships with Country CFOs and Finance Directors across scope countries. 
• Manage the relationship with  external financial auditors for all countries within the SSC scope. 
• Communicate progress, risks, and achievements regularly to Senior Management and key business partners. 
• Take full accountability for service delivery performance, team leadership, and continuous improvement across the SSC. 
• Foster a culture of operational excellence, customer orientation, and continuous improvement (Lean, automation, process standardization, etc.). 
• Support further scalability and potential scope extensions of the SSC.