Operations Coordinator
Belgrade
Permanent 1-3 years of professional experience Hybrid
On behalf of our client, Manpower Serbia is looking for a skilled and responsible candidate for the position of Operations Coordinator. The Operations Coordinator is to manage operations for Gaming brands and additionally taking over local brands from the Central Eastern Europe (CEE) region.Responsibilities:
- Operational support of global content providers in the gaming sector as well as local brands from the CEE region. Includes setups, testing, forecasting, ordering, stock management and roll-out of products.
- Implementation of solutions for the distribution of physical gift cards and digital products in collaboration with content and sales partners in global markets
- Technical onboarding of new content partners
- Central interface for operational coordination between internal departments, epay country teams, content providers, and sales partners
- Close collaboration with the local CEE epay team
- Support for content provider-related projects
- Coordination of (external) card production, promotions, retailer approvals & rollouts
- Optimization of existing processes
- Technical setup and testing of new products
- Management of product and marketing assets
- Coordination of approval processes
- Maintenance of internal documentation
- Surveillance of essential processes to ensure smooth daily business such as card stock or PIN stock management
Job requirements:
- 2 years of experience in operations, IT support, or customer-facing roles
- Strong IT affinity and customer support skills.
- Proactive, quick learner, detail-oriented, professional communication skills.
- Advanced English
