CBT Analyst
Belgrade
Permanent 1-3 years of professional experience On-site
On behalf of our client, BlackRock, Manpower Serbia is looking for motivated candidates for the CBT Analyst position.BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide.
Accounts Receivable & Collections Specialists are responsible for working with our end user customers and managing the full lifecycle of the receivables process. The position's contribution is ensuring that the accounts receivable portfolio turns into cash as the organization’s cash flow performance continues to grow each year. This position will be assigned an individual Accounts Receivable portfolio of invoices in which they will be accountable for its performance. This position will be reporting to the VP Manager, Accounts Receivable based in Belgrade.
Key Responsibilities:
- Own the entire A/R process - ensuring that all invoices/contracts are handled on time, accurate, and approved correctly.
- Manage the invoicing cycle to meet or exceed month end deadlines.
- Provide recommendations to improve quality of invoicing and reporting. Ensuring compliance with all organization’s policies, procedures, and guidelines.
- Resolving customer A/R differences .
- Initiating contact on assigned customer base and effectively managing the customer relationship in order to drive resolution of outstanding receivables and securing timely payments..
- Facilitating customer payments by providing necessary documentation to customer in a timely manner.
- Ability to resolve issues independently while recognizing when escalation is appropriate.
- Participating on process improvement projects.
- Researching issues thoughtfully and thoroughly before responding or escalating.
- Providing reports and data on assigned portfolio as requested to A/R Manager.
- University Degree (Faculty of Economics or similar)
- 1-3 Years of Collections Experience preferred
- Proficiency in the full MS-Office suite: particularly MS-Excel.
- Detailed knowledge and experience of using Excel formulae/look-ups and pivot tables is required and an aptitude for learning new applications.
- Strong analytical and presentation skills.
- High degree of attention to detail and accuracy.
- Organized and methodical, possessing attention to detail, ability to work under pressure with tight deadlines.
- Excellent communication (written and verbal) in English, and preferably French.
- Strong willingness to learn with a high-level of motivation and adaptability.
- Well-organized, methodical and detail orientated with an ability to work to tight deadlines.
- Strong analytical and problem-solving skills with an ability to synthesize information and summarize key issues.
- Ability to clearly and confidently communicate in verbal and written form, with all levels of the business.
- Initiative and confidence to identify potential process improvement opportunities and helping deliver benefit to the business
