IQOS Communication Associate

• Campaign & Communication Operations Support: Support the implementation of local communication activities and campaigns, following materials and instructions provided by SEE and global teams. Organize, prepare, and adapt existing communication assets for local deployment (digital, retail, CRM, engagement). Coordinate daily with creative, media, and production agencies to ensure timely delivery of operational assets. Prepare supportive documentation for deployment (asset lists, delivery overviews, formats). Prepare reproting and proof of execution across campaings during and after the deplyment.
• Asset Management & Deployment Coordination: Maintain and distribute documentation required for deployment (file naming, versioning, delivery tracking, link management). Deliver assets to channel owners (Retail, Digital, CRM, Trade), ensuring correct formats, dimensions, and final approvals. Conduct basic quality checks of assets (visual accuracy, correct messaging placement, correct sizes/resolutions). Handle access management and ensure correct sharing of files and working folders.
• Administrative & Organizational Support: Manage operational trackers, deployment calendars, deadlines, and follow-up lists. Consolidate inputs from internal teams (Digital, Brand Engagement, Commercial, PR) as support to line manager and team functioning. Support preparation of status updates, overviews related to deliverables, timelines, and approvals (through mails and dediacted systems), followed by reporting systematiozation. Provide logistical coordination (CE/invoice creation follow-up, vendor communication, confirmation of details and documentation).
• Compliance & Guideline Alignment: Support checks ensuring all materials comply with brand guidelines and local legal requirements (HW, DTI, mandatory warnings). Assist with administrative submission of materials into internal approval systems (Flowingly/BCM&Governance/eGain/Workflow). Provide requested materials and versions to Legal/EA for review, and share back final approved files with relevant teams.
• Evaluation of Communication Deliverables: Review agency‑produced communication materials (digital assets, retail visuals, print adaptations, KV crops, formats, PR tools and materials) to ensure accuracy, correct execution, and alignment with brand guidelines and approved communication directions. Provide clear, constructive, and actionable feedback to agencies and internal teams on what works well and what should be adjusted, based on brand knowledge, deployment needs, and compliance requirements. Identify inconsistencies, errors, or deviations in delivered materials and flag them through the proper channels to secure timely corrections before deployment.
• Reporting and KPIs Reports on brand campaign performance and track KPIs for markets.
• Integrity and compliance: Follows PM policies and procedures and ensure adherence to them in daily activities. Maintain awareness of and ensure compliance with safety and security procedures. Assure all company equipment and property is maintained in a good condition and adheres to all relevant EHS policies and procedures. Advocate and assure safety and compliance and report all accidents and events regardless of their magnitude. Ensure that all activities are in line with PM Marketing Code and Code of conduct and ensure advisory to retail to meet law requirements regarding smoking prevention.