Sales and Service Technical Support

• Monitor daily service activities and prepare service sales offers based on field reports from technicians or investor requests
• Enter and maintain all relevant sales opportunities in the company’s CRM and ERP systems, ensuring regular updates and reporting
• Track execution and prepare invoicing layouts in a timely manner; generate KPI reports.
• Provide technical support and serve as a backup to the Service Dispatcher
• Procurement of materials, service tools, EHS equipment; communicate with both local and international suppliers
• Maintain inventory records, monitor stock levels in service vehicles. Coordinate with the warehouse and ensure accurate ERP system updates
• Organize and oversee domestic and international transport
• Follow up on claims and initiate claim requests for projects and services via the WeWITS platform
• Technical support for Solutions department during preparation projects for execution, work in AutoCAD and other specialized company tools
• Provide administrative support and perform additional tasks as assigned by the supervisor